Last Updated: April 30, 2023
Welcome to Belaya Petrushka. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to these Terms. Please read them carefully.
By accessing this website and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
Belaya Petrushka provides professional cleaning services for residential, commercial, and office spaces throughout Canada. Our services include but are not limited to:
The specific services provided will be outlined in your service agreement or quote.
Services must be scheduled at least 24 hours in advance, subject to availability. We will make every effort to accommodate your preferred date and time.
Cancellations must be made at least 24 hours prior to the scheduled service. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee of 50% of the service cost. No-shows will be charged the full service amount.
Rescheduling requests must be made at least 24 hours prior to the scheduled service. We will make every effort to accommodate your new date and time, subject to availability.
Prices for our services are as quoted on our website, by phone, or in writing. Prices are subject to change and will be confirmed when you schedule your service.
We accept payment by credit card, debit card, e-transfer, cheque, and cash. Payment is due upon completion of service unless other arrangements have been made in advance.
For ongoing service contracts, payment is due within 7 days of invoice. Late payments may be subject to a late fee of 1.5% per month.
We stand behind our work with a 100% satisfaction guarantee. If you are not completely satisfied with our service, please notify us within 24 hours of service completion, and we will return to address the areas of concern at no additional cost.
We take the utmost care when cleaning your property. However, if damage occurs as a direct result of our negligence, please report it within 24 hours of service completion. After verification, we will arrange for repair or replacement.
To ensure the best possible service, we ask that clients:
To the maximum extent permitted by applicable law, Belaya Petrushka shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
Our liability is limited to the amount paid for the specific service during which the damage or loss occurred.
You agree to defend, indemnify, and hold harmless Belaya Petrushka, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from your use of and access to our services.
The content on our website is provided for general information only. We strive to keep information accurate and up-to-date, but we make no representations or warranties of any kind about the completeness, accuracy, reliability, suitability, or availability of the information.
Our website may contain links to third-party websites. These links are provided for your convenience only, and we have no control over the content of those sites. We do not endorse or assume any responsibility for the content of any third-party website.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada, without regard to its conflict of law provisions.
If you have any questions about these Terms, please contact us: